GOOD THINGS ARE GOING YOUR WAY

Your parcel.
Someone’s
journey.

Connect with commuters already heading in the right direction. Send a parcel, share a route, and keep life moving with Shipmend.

One app. Customers and commuters, connected.
THE SENDALONG CONNECTION
Parcel delivery illustration from the Shipmend app
A PARCEL TO SENDMeet a route that fits.
From your handsTo their doorstep
Send with a commuterShare your routeFollow your deliveryStay connected

MEET SENDALONG

Making everyday
journeys go further.

A parcel needs to get somewhere.
Someone is already going that way.
We help them connect.

Shipmend brings customers and commuters together through a parcel delivery platform. Our focus is simple: make it easier to find a suitable route, arrange a delivery, and follow its progress in one place.

Whether you’re sending something to family, moving a parcel for your business, or sharing a journey as a commuter, the app gives you a way to coordinate the details.

Explore the app

LESS BACK-AND-FORTH. MORE MOVING FORWARD.

Your delivery, connected.

From finding a commuter to the final handover, keep the important details together.

02 / PLAN THE DETAILS

Book with clarity.

Add your parcel information, pickup and delivery addresses, and recipient details. Review the delivery summary and available payment options before placing your request.

03 / STAY IN THE LOOP

Follow the journey.

Check order status, view tracking when available, and keep delivery conversations in the app. Your order history keeps past deliveries easy to find.

RequestedEn routeDelivered
04 / KNOW WHO’S INVOLVED

Verification built in.

The app includes face verification and NIN submission, with verification required before sending parcels. Delivery confirmation helps complete the handover.

Complete the checks shown in your account before booking.

A FEW STEPS. A NEW CONNECTION.

How does Shipmend work?

Choose the side of the journey that fits you.

For customers

  1. 01

    Join & verify

    Get the app, choose Customer Mode, create your account, and complete the required identity checks.

  2. 02

    Find your route

    Browse the marketplace for a commuter travelling your way. Use chat to discuss your parcel and the journey.

  3. 03

    Arrange your delivery

    Add parcel and recipient details, review the delivery summary, and choose an available payment method.

  4. 04

    Follow it through

    Arrange the handover, follow order updates, and complete delivery confirmation when your parcel arrives.

For commuters

  1. 01

    Choose Commuter Mode

    Create or access your commuter account and complete the profile and verification steps requested in the app.

  2. 02

    Share your journey

    Add your route and travel details so customers can find a journey that matches their parcel’s destination.

  3. 03

    Connect & coordinate

    Discuss the parcel with the customer, manage delivery requests, and agree on the handover details.

  4. 04

    Carry & confirm

    Manage your assigned deliveries, update progress, and follow the confirmation steps at the destination.

Available routes, payment methods, and tracking depend on the journey and service settings shown in the app.

ALREADY HEADING THAT WAY?

Bring a parcel
along for the ride.

Your next journey could help someone else’s parcel get where it needs to go. Commuter Mode brings your route, customer conversations, and deliveries together.

Become a commuter
01

Share where you’re goingLet customers find a route that fits.

02

Keep the conversation closeCoordinate parcel details in the app.

03

Manage the journeyKeep track of assigned deliveries and updates.

A LITTLE MORE TO KNOW

Before you
send along.

Answers to a few things you might be wondering.

What is Shipmend?

Shipmend connects customers who need to send parcels with commuters travelling suitable routes. The app brings route discovery, conversations, delivery requests, and order updates together.

Is the marketplace for shopping?

The Shipmend marketplace is for finding commuters and their routes. Search by departure point, destination, and date, then contact a commuter or start a parcel request with them.

How much does a delivery cost?

Review the price and available payment methods in your delivery summary before placing a request. Costs depend on the parcel and the selected delivery arrangement; there is no single fixed price for every journey.

Do I need to verify my identity?

Yes. The customer app requires face verification and NIN submission before sending parcels. Follow the verification steps in your account. Commuters should also complete the checks requested for their account.

Where can I send a parcel?

Check the marketplace for routes serving your pickup and destination. Availability depends on the commuters and journeys currently listed in the app.

Can I track my parcel and contact the commuter?

The app includes delivery status updates, tracking where enabled, and chat. Open your conversation or order details to see the options available for your delivery.

How do I get started as a commuter?

Download the app and choose “Continue as Commuter.” Complete your account setup, requested permissions, and verification steps, then share your route and manage your commuter activity.

YOUR NEXT CONNECTION STARTS HERE

Going somewhere?
Send something along.

Get the app and choose Customer Mode to send a parcel, or Commuter Mode to share your journey.

The Android button currently opens a temporary store link. The direct app listing will be added here.

Shipmend app iconOne app.
More possibilities.